John. 16 March 2018
Sent: Friday, March 16, 2018 2:19 PM
Subject: Thank you
Just a note to say thank you very much for everything you have done.
Since my first contact with you many months ago to the actual day of the Safari your professionalism and attention to detail has been perfect.
You have answered every single question I have asked and normally replied to me within minutes whether that be the itinerary for the day or my doubts about the weather, you have always put my mind at rest. I'm sure that Alan is very proud of you.
As for Alan, if Diane and myself would have wished for the perfect guide on Safari then it is him. His passion for his job (although I very much doubt he sees it as work) is staggering. His knowledge, warmth, dedication, eye for detail is exemplary. It was an absolute pleasure to be in his company for the whole day.
A word about Andrew as well, we felt so comfortable to have him with us in the vehicle, it was almost like having a friend coming with us for the day.
All in all we had an absolutely fantastic day yesterday, one that we will never forget, it's definitely been the highlight of our South African holiday and in finishing can we say thank you Angelika, Alan and Andrew for making it so special for the both of us.
Every good luck for the future.
John and Diane x